Refund & Returns Policy

At Dadabiz, we want you to love your purchase. If something isn’t right, we’re here to help.

Returns

• Due to the nature of skincare products, we can only accept returns on unopened and unused items in their original packaging.

• Returns must be requested within 14 days of delivery.

• To start a return, please contact us at [Your Contact Email] with your order number.

Refunds

• Once we receive and inspect your return, we will notify you by email.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable. Customers are responsible for return shipping fees unless the product is faulty or incorrect.

Exchanges

• We only replace items if they are defective, damaged, or sent in error. Please contact us within 7 days of receiving your order.

Non-Returnable Items

• Opened or used skincare products

• Sale or clearance items

• Gift cards

Damaged or Incorrect Items

If you receive a damaged, faulty, or wrong item, please email us  with a photo of the product and packaging. We’ll make it right as quickly as possible.

Contact Us

For all refund, return, or exchange inquiries, reach out to us